Privacy Policy

Updated: October 14, 2023

We have adopted this Privacy Policy, which determines how we process the information collected by stakan.io and also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using the stakan.io website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect

When you authenticate on the website, we collect your email address. Your email address is solely used for the purpose of authentication. Rest assured, your email address will never be transferred, disclosed to any other user of our website, or shared with any third-party entity unless needed for the purpose of authentication. We employ state-of-the-art security measures and store your email address in a secure server-side storage to prevent unauthorized access. Your email address will only be used to make it technically possible to authenticate you and to keep you up-to-date with important security events and updates related to your account on the website. We ensure the safety and integrity of your account and we are committed to maintaining the confidentiality of your personal information and providing you with a secure online experience. If you have any concerns or questions about our privacy practices, please don't hesitate to contact us.

In addition, when you visit the stakan.io website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the installed cookies. Additionally, as you browse the site, we collect information about the individual web pages you view, what websites or search terms referred you to the site, and how you interact with it. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to username, password, and payment information) during registration to be able to fulfil the agreement.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

Your rights

If you are a European resident, you have the following rights related to your personal data:

  • The right to be informed.
  • The right of access.
  • The right to rectification.
  • The right to erasure.
  • The right to restrict processing.
  • The right to data portability.
  • The right to object.
  • Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfil contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security

We secure the information you provide on computer servers in a controlled and secure environment protected from unauthorised access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorised access, use, modification, and personal data disclosure in its control and custody.

Third-party Services

Our website includes the following integrations with third-party services and providers. We try to keep these integrations minimal and for the sole purpose of maintaining service availability and ensuring the best performance and user experience.

Sentry

We use sentry.io for performance monitoring and error tracking on our website. It helps us identify errors related to our server-side and client-side code, as well as the slow response times of our servers.

Posthog

We use posthog.com for product analytics, testing, and configuration of the site and its user interface.

The data we send to posthog.com and sentry.io might include IP addresses, device types, browser information, and OS versions of our users. We also send addresses of the web pages our users visited on our website to these third parties to provide a better user experience and identify the location of potential errors on the site.

Google

We use google.com in the process of user sign-up and authentication if you choose to use the "Sign in with Google" functionality. We don't share any of your website activity information with Google. We also do not share any of the personal or device information that we might have collected with Google. We only use the "Sign in with Google" feature to verify user identities. You have the option to choose not to use it if you prefer.

Legal Disclosure

We may disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to [email protected].